August 2026: Trivia Answers, Safe Interactions & De-escalation, Ladder Safety and Special Ballot Information
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Heartland Trivia Challenge - Answers to July Newsletter Trivia

Did you know?

The largest money monument in Canada is called โ€œthe Big Nickelโ€. It is found in which city?

a) Laval, QB
b) Sudbury, ON
c) Moncton, NB
d) Prince George, BC

There are over a million businesses in Canada with at least one employee on payroll. How many employees are on Heartland Housing Foundation payroll?

a) 50-99
b) 100-149
c) 150-199
d) 200+

Companies tend to have multiple departments to categorize their employees. What department in Heartland Housing Foundation has the most employees according to primary work assignment?

a) Housekeeping
b) Dining Room
c) Kitchen
d) Office

According to the Bureau of Labour Statistics, the average worker currently holds ten different jobs before age forty. What site at Heartland Housing Foundation has the longest employed Full time worker?

a) Dr Turner Lodge
b) Clover Bar Lodge
c) Silver Birch Lodge
d) HHF Head office

Safe Interactions & De-escalation


Did you know?ย Recently, Statistics Canada found that almostย 1 in 3 womenย and just overย 1 in 8 menย aged 15 and older felt unsafe or uncomfortable because of unwanted behaviour in public, such as comments, inappropriate attention, or harassment. These situations can also happen at work, online, or in the community - so de-escalation and clear boundaries are important safety skills.

Why This Matters

Tense or emotional interactions can happen with residents, visitors, coworkers, contractors, family, or the public. Staying calm, respectful, and aware of your safety can help prevent escalation.

De-escalation Basics

  • Stay calm:ย speak slowly and keep your tone steady.
  • Give space:ย keep a safe distance and avoid crowding.
  • Listen first:ย let the person explain, if it is safe.
  • Set limits:ย explain what behaviour is not acceptable.
  • Step away:ย leave and get support if you feel unsafe.

Use Your โ€œPause Buttonโ€

Before responding, pause and ask:ย Am I safe? Can I respond calmly? Do I need help?ย A short pause can prevent a quick reaction from making things worse.

Helpful Phrases

  • โ€œI want to help, but I need us to speak respectfully.โ€
  • โ€œLetโ€™s talk through one concern at a time.โ€
  • โ€œIโ€™m going to step away and get support if this continues.โ€

Personal Safety Connection

These skills also help outside of work - in road rage, customer service issues, family conflict, or tense public interactions. The same basics apply: stay calm, keep your distance, set boundaries, and leave or call for help if needed.

When to Get Help

Get help immediately if someone threatens harm, blocks your exit, follows you, becomes aggressive, damages property, appears to be in crisis, or if you feel unsafe. Follow site procedures and call emergency services when there is immediate risk.

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Heads-up! From the Health and Safety Committee


Check out the newย Ladder Safety brochure,ย created by Allison Claypool, CBL HSC Member.

This will be shared in staff rooms in September.

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Special Ballot Information


The Government of Alberta has announced a referendum taking place on October 19, 2026.

As part of the referendum process, aย Special Ballotย process is available. Applications for a Special Ballot can be submitted online, and approved applicants will receive a paper ballot by mail.

Special Ballot applications are available until October 9, 2026.

For information about the Special Ballot process, visit

https://specialballot.elections.ab.ca/